Plain outer packaging
Orders are intended to arrive in packaging that does not advertise intimate product categories on the outside. The goal is a neutral delivery experience that feels ordinary in transit and at the doorstep.
Discreet Shipping
Discreet Shipping
Discreet shipping is one of the main reasons shoppers choose a dedicated intimate store. This page explains how privacy is handled from checkout through delivery presentation.
Quick Link
Shipping Information
Review timing, processing, and carrier expectations.
Quick Link
Payment Methods
See how billing and secure checkout are handled.
Billing and card statement expectations
Billing presentation may use an operational descriptor rather than product-forward language. If payment privacy is important to your purchase decision, review payment information before ordering.
Delivery timing and sensitivity
Privacy and speed are separate considerations. Shipping estimates depend on route and carrier, while discreet presentation focuses on packaging and billing discretion.
What to do if privacy matters for a specific event
If you are ordering for a wedding night, travel date, gift exchange, or other fixed occasion, plan extra time and contact support early if you need clarification before purchasing.
Frequently asked questions
Will the package show what I ordered?
The outer packaging is intended to stay neutral rather than product-forward. Internal packing details can vary, but the delivery experience is designed around discretion.
Does discreet shipping mean faster shipping?
No. Discreet shipping refers to privacy and presentation, not delivery speed. Timing depends on the shipping route and carrier.
Can I ask support about a timing-sensitive private order?
Yes. If the order is for a date-specific event, contact support before purchase so timing and privacy expectations are clear.